Terms of Service

Last updated: September 14, 2026

1. Service Description

ReFollowers ("we", "us", "our") provides an Instagram audience analytics platform that analyzes publicly available engagement data to generate audience insights. Our service categorizes followers based on their public engagement patterns with a user's content.

2. Acceptance of Terms

By accessing or using ReFollowers, you agree to be bound by these Terms of Service. If you do not agree, please do not use our service.

3. Service Usage

• You may use our service to analyze publicly available Instagram engagement data.
• You must not use the service for harassment, stalking, or any unlawful purpose.
• You must not attempt to reverse-engineer, scrape, or overload our systems.
• You must be at least 18 years old to purchase our Pro service.

4. Data & Privacy

We analyze publicly available data from Instagram profiles. We do not access private accounts or private data. We do not require your Instagram login credentials. For more details, see our Privacy Policy.

5. Pro Analysis Purchase

• Pro analysis is a one-time purchase for a single username analysis.
• Payment is processed securely through Stripe.
• We do not store your credit card information.
• Pro access is delivered instantly after successful payment.

6. Refund Policy

We offer a 24-hour money-back guarantee on all Pro purchases. If you are not satisfied, contact us within 24 hours of purchase for a full refund. See our Refund Policy for details.

7. Accuracy Disclaimer

Our analytics are based on publicly available engagement data and use algorithmic analysis. Results are approximate and provided for informational and entertainment purposes. We do not guarantee 100% accuracy of follower categorizations. Labels like "Secret Admirers" and "Ghost Followers" are engagement-based categories, not statements about user intent or behavior.

8. Limitation of Liability

ReFollowers is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the service. Our total liability shall not exceed the amount you paid for Pro services.

9. Third-Party Services

ReFollowers is an independent analytics platform. We are not affiliated with, endorsed by, or connected to Instagram or Meta Platforms, Inc. Instagram is a trademark of Meta Platforms, Inc.

10. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms, contact us at: support@refollowers.com