Privacy Policy

Last updated: September 14, 2026

1. Introduction

ReFollowers ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

Information you provide:

• Instagram usernames you submit for analysis
• Email address (only if provided during payment via Stripe)

Information we analyze:

• Publicly available Instagram profile information (username, display name, follower count, profile picture)
• Publicly available engagement data (likes, comments on public posts)

Automatically collected:

• Browser type and version
• IP address (for basic analytics)
• Pages visited and time spent

3. What We Do NOT Collect

• We do NOT collect Instagram passwords or login credentials
• We do NOT access private account data
• We do NOT store credit card or payment details (handled by Stripe)
• We do NOT collect data from private Instagram profiles

4. How We Use Information

• To provide audience analytics and engagement insights
• To process Pro analysis purchases
• To improve our service
• To respond to customer support inquiries

5. Data Storage & Security

• Analysis results are cached temporarily to improve performance
• Purchase records are stored securely for order fulfillment
• Payment processing is handled entirely by Stripe with PCI-DSS compliance
• We use SSL/TLS encryption for all data transmission

6. Third-Party Services

• Stripe: Payment processing. See Stripe's Privacy Policy
• Google Analytics: Website usage analytics (optional)

7. Your Rights

• Request deletion of your data by contacting us
• Request information about what data we hold about you
• Opt out of analytics tracking

8. Cookies

We use minimal cookies for session management and analytics. No tracking cookies are used for advertising purposes.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact

For privacy-related questions: support@refollowers.com